We never collect or store card numbers, CVVs, or UPI PINs. All payments are securely tokenized via RBI-compliant PayU India.
02 // DATA ENCRYPTION
256-Bit SSL / TLS
Industry-standard cryptographic encryption protects all browsing sessions, personal accounts, and checkout data entry points.
03 // DATA MONETIZATION
Strictly No Selling
We never sell, rent, or trade your personal details with third-party advertisers. Disclosures are strictly operational for fulfillment.
04 // STATUTORY DESK
Grievance Officer
Direct access to our designated Grievance Officer in Aizawl, Mizoram with official email and WhatsApp support.
Maze Streetwear (“we,” “our,” or “us”), operating the website https://mazestw.in (“Website”), is committed to protecting the privacy and personal information of our visitors and customers. This Privacy Policy details how we collect, use, store, disclose, and safeguard your information when you browse our Website or make a purchase from our store.
01
1. Information We Collect
We collect information directly from you when you interact with our Website, create an account, make a purchase, or communicate with our support desk:
Personal Identifiable Information
Full name, billing address, shipping/delivery address, contact phone number, and official email address.
Order & Transaction Data
Details about the garments purchased, sizing selections, order timestamps, and transaction identification numbers generated by our payment partners.
Payment Information
NO CARD DATA STORED
We do not collect, process, or store your debit/credit card numbers, CVVs, UPI PINs, or net-banking credentials on our servers. All transactional payments are redirected to and processed securely by authorized, RBI-compliant payment aggregators (including PayU Payments Private Limited).
Technical & Usage Data
IP address, browser type, operating system, device specifications, access times, pages viewed, and navigation journeys recorded via standard cookies and server log files.
02
2. How We Use Your Information
We use the collected information for specific, legitimate operational purposes:
[01]
Processing, validating, packaging, and dispatching your garment orders.
[02]
Generating invoices, delivery manifests, and automated courier tracking updates.
[03]
Transmitting transactional notices, order confirmations, and customer support responses to your email or phone.
[04]
Detecting, investigating, and preventing fraudulent transactions or unauthorized access.
[05]
Complying with applicable statutory tax, accounting, and legal reporting obligations under Indian law.
03
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We disclose data solely to verified service providers under strict data-protection agreements:
Payment Processors
PayU India for authenticating, processing, and settling financial transactions.
Logistics & Courier Partners
Integrated courier aggregators, warehouse partners, and national delivery couriers (such as ShipTurtle, Delhivery, Blue Dart, or India Post) strictly to deliver physical parcels to your address.
Statutory Authorities
Law enforcement agencies, regulators, or government bodies when legally mandated under the Information Technology Act, 2000, or judicial orders.
04
4. Data Security and Retention
We implement industry-standard administrative, physical, and technical safeguards—including SSL/TLS (HTTPS) 256-bit encryption across all data-entry points—to protect your personal information against unauthorized disclosure, loss, alteration, or misuse. We retain your transaction and order history only for as long as necessary to fulfill orders, settle chargebacks, and satisfy statutory tax and commercial record-keeping laws in India.
256-Bit SSL/TLS Encryption
RBI Tokenized Gateway
Statutory Audit Logging
05
5. Your Rights
Under applicable Indian data protection standards, you have the right to request access to the personal data we hold about you, request corrections to erroneous address or profile records, or request deletion of non-statutory personal data. To exercise these rights, email our Grievance Desk at enquiries@mazestw.in.
